FAQ
- Are the links available still that are listed in the Eaglemoss magazine to download a digital copy or reference points?
- Can I use the contact number/email listed in the Eaglemoss magazine if I need support?
- Are the links available still that are listed in the Eaglemoss magazine to download a digital copy or reference points?
- Why is the Eaglemoss name and copyright still present on my items?
- What are free gifts, and can I get them without subscribing?
- What are specials issues?
- Can I pause the subscription?
- Can I purchase a one-off issue as I have lost/broken an item/piece from an Eaglemoss collection?
- Can I skip issues that I may have already received?
- Will you pick up my DD instruction from Eaglemoss?
- Which payment methods do you accept?
- Can I fast track to catch up on my build?
- Have any of the production line errors been fixed for existing builds?
- Will you be offering any specials with your collections?
- I am owed a special item that Eaglemoss never dispatched, can you send it to me?
- I am owed a free item that Eaglemoss never sent, can you send it to me?
- I opted in for the extension for the (DeLorean or Mustang Eleanor) will you be offering this option as well?
- Eaglemoss charged me for some issues that were never shipped, can you ship them for me for free?
- I had a pre-paid plan with Eaglemoss so can I carry that on?
- Do you hold any personal data about me from Eaglemoss as I did not give permission for it to be shared?
- Why do I have to sign up again for an Eaglemoss collection?
- Can I pick up from my last issue that Eaglemoss delivered?
- I’m having difficulties signing into my portal. What can I do?
- Why am I charged £0.05 when I access my bank's payment gateway?
- How much would I be charged for shipments?
- What is the price of Star Wars Ships collection?
- How does the Star Wars Ships collection work?
- What is the price of Star Wars Encyclopaedia collection?
- How does the Star Wars Encyclopedia work?
- What is the price of Fast and furious collection?